These Terms & Conditions constitute the binding legal agreement between you and 388game. By accessing or using any part of the 388game platform — including casino games, sports betting, and all related services — you confirm that you have read, understood, and agreed to every clause set out below.
Important Notice: Please read these Terms & Conditions carefully before using 388game. If you do not agree to any part of these terms, you must immediately stop using the platform. Continued use of 388game constitutes your unconditional acceptance of all terms stated herein.
In these Terms & Conditions, the following definitions apply throughout unless the context expressly requires otherwise:
By registering an Account, making a deposit, placing a bet, or accessing any game or feature on the 388game Platform, you confirm that:
These Terms & Conditions, together with the Privacy Policy and any specific promotion or game rules published on the Platform, constitute the entire agreement between you and 388game with respect to your use of the Platform. In the event of any conflict between these Terms and any promotion-specific terms, the more specific terms shall prevail with respect to that promotion only.
Age Restriction: The 388game Platform is strictly restricted to individuals who are 21 years of age or older. Registration by, or on behalf of, any person under the age of 21 is absolutely prohibited and constitutes a material breach of these Terms.
To be eligible to hold and use a 388game Account, you must satisfy all of the following conditions at all times:
388game reserves the right to request identity verification documents from any Player at any time. Before your first withdrawal is processed, you will be required to complete a one-time Know Your Customer (KYC) verification process. This process requires submission of:
Failure to complete KYC verification within a reasonable timeframe upon request will result in the suspension of withdrawal privileges until verification is completed. 388game reserves the right to void any winnings and return deposits in cases where a Player is found to have provided false or misleading identity information.
Each Player is permitted to hold only one Account on the 388game Platform. The creation of multiple Accounts by the same individual — whether using different names, email addresses, CNIC numbers, payment methods, or device identifiers — constitutes a serious breach of these Terms and will result in immediate account closure and forfeiture of all balances.
When registering a 388game Account, you must provide accurate, complete, and current information including your full legal name as it appears on your CNIC, a valid email address, a Pakistani mobile number, and a date of birth. You are solely responsible for maintaining the accuracy of this information and must notify 388game promptly if any details change.
You are responsible for maintaining the confidentiality of your login credentials. 388game strongly recommends enabling two-factor authentication on your Account. You must not share your username or password with any third party. 388game will never ask you for your password via email, live chat, or any other communication channel. If you suspect that your Account has been accessed without your authorisation, you must contact 388game support immediately via the Live Chat function inside the Platform.
Only one Account is permitted per household address and per shared device. Where 388game detects multiple Accounts originating from the same IP address, device fingerprint, or residential address, all such Accounts may be reviewed and any determined to be duplicates will be closed.
All financial transactions on the 388game Platform are conducted exclusively in Pakistani Rupees (PKR). 388game supports the following deposit and withdrawal methods: JazzCash, EasyPaisa, HBL internet banking, UBL internet banking, and Meezan Bank internet banking.
No Third-Party Payments: 388game will only accept deposits from and issue withdrawals to payment accounts registered in the same name as the 388game Account holder. Payments to or from third parties are strictly prohibited.
388game offers various promotional bonuses to Players from time to time, including welcome bonuses, reload bonuses, cashback offers, and VIP tier rewards. All bonuses are subject to the specific terms published alongside each promotion, in addition to the general bonus terms set out in this section.
The 388game VIP tier programme rewards eligible Players with cashback percentages, faster withdrawal processing, dedicated account management, and periodic reload bonuses. Tier advancement is based on wagering activity over rolling assessment periods. Tier benefits and advancement criteria are published in the VIP programme documentation within the Platform and are subject to change at 388game's sole discretion.
By placing any bet or initiating any game session on the 388game Platform, you agree to the specific rules applicable to that game or betting market, as published within the Platform. The following general rules apply across all products:
The following activities are strictly prohibited on the 388game Platform. Engaging in any Restricted Activity constitutes a material breach of these Terms and will result in immediate Account suspension, forfeiture of all balances, and may result in referral to relevant authorities:
All content on the 388game Platform — including but not limited to software, game code, graphics, logos, trademarks, text, audio, video, and user interface design — is the exclusive intellectual property of 388game or its licensed content providers and is protected by applicable copyright, trademark, and intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for personal entertainment purposes in accordance with these Terms. This licence does not permit you to:
To the maximum extent permitted by applicable law, 388game, its directors, officers, employees, agents, and technology partners shall not be liable for:
Nothing in these Terms limits 388game's liability for fraud, wilful misconduct, or any other liability that cannot be excluded or limited under applicable law. 388game's aggregate liability to you under these Terms, in respect of any single incident or series of related incidents, shall not exceed the total amount deposited by you in the 30-day period immediately preceding the incident giving rise to the claim.
388game reserves the right to suspend or permanently close any Account, with or without prior notice, in any of the following circumstances:
Where an Account is closed due to a breach by the Player, 388game reserves the right to withhold any balance in the Account pending investigation. Where no breach is found following investigation, verifiable real-money funds (excluding Bonus Funds that have not met wagering requirements) will be returned to the Player via the original deposit method.
A Player who wishes to voluntarily close their Account may do so at any time by contacting 388game support via Live Chat. Real-money balances above the minimum withdrawal threshold will be processed for return to the Player's verified payment method.
388game is committed to promoting responsible gaming and maintaining a safe, sustainable gaming environment for all Players. The Platform incorporates a range of tools designed to help Players manage their gaming activity:
For detailed information on all available responsible gaming tools, please visit our Responsible Gaming page. The Platform is strictly for Players aged 21 and above. If you are concerned about your own or someone else's gaming behaviour, please seek support from qualified assistance organisations.
388game collects, processes, and stores your personal data in accordance with its Privacy Policy, which forms part of these Terms & Conditions and is incorporated herein by reference. By accepting these Terms, you also acknowledge and accept the Privacy Policy.
In summary, 388game collects personal data including your name, CNIC details, contact information, payment data, device identifiers, and gaming activity records for the purposes of operating your Account, processing transactions, conducting KYC verification, preventing fraud, and complying with applicable legal obligations. 388game does not sell your personal data to third parties. Data is shared only with service providers who are contractually bound to process it exclusively on 388game's behalf.
These Terms & Conditions are governed by and construed in accordance with the laws applicable to the jurisdiction under which 388game's operating entity is incorporated and licensed. In the event of any dispute arising from or in connection with these Terms or your use of the Platform, the following process applies:
Nothing in this clause prevents either party from seeking urgent injunctive relief from a court of competent jurisdiction where such relief is necessary to prevent irreparable harm.
388game reserves the right to amend, update, or replace these Terms & Conditions at any time. Where changes are material, 388game will provide notice to Players via the email address registered to their Account, or by displaying a prominent notice on the Platform, at least 14 days before the amended terms take effect.
Your continued use of the Platform following the effective date of any amended Terms constitutes your acceptance of those amended Terms. If you do not agree to an amendment, you must stop using the Platform and may request closure of your Account in accordance with Section 11 before the amended Terms take effect.
The version of the Terms & Conditions in force at the time of any particular transaction or dispute is the version that governs that transaction or dispute, unless otherwise required by applicable law.
If you have any questions, concerns, or complaints regarding these Terms & Conditions or any aspect of the 388game Platform, you may contact the 388game support team through the following channels:
Please note that 388game support is available in English. Response times for email enquiries are typically within 24 to 48 hours during standard business days. For urgent account security matters, Live Chat is the recommended and fastest contact method.
Email Display Notice: The email address above is displayed as plain text for reference only. Do not click any link that claims to be from 388game but directs you to an address other than [email protected]. 388game will never ask for your password or payment credentials via email.
These Terms exist to protect both the Player and the Platform. Here is a plain-language summary of the key commitments 388game makes to every registered Player.
Your deposited PKR funds are held separately from 388game's operational funds. Real-money balances above the minimum withdrawal threshold are returnable to your verified payment method upon Account closure, provided no breach of these Terms has occurred.
All casino games on 388game use independently certified random number generation. No game outcome can be influenced by the Platform. The same RNG certification standards that apply to internationally regulated operators apply here — fairness is a technical property, not just a promise.
Any dispute you raise with 388game is handled through a structured three-step process: informal resolution, formal complaint, and escalation. You will always receive a written response to a formal complaint. 388game does not dismiss Player concerns without investigation.
388game does not use hidden clauses in bonus promotions. Wagering requirements, eligible games, expiry dates, and maximum cashout limits are stated clearly in every promotion. If a bonus term is not explicitly stated, it does not apply — 388game will not introduce retroactive bonus conditions after a promotion has been claimed.
Where 388game makes material changes to these Terms & Conditions, you will receive at least 14 days' advance notice by email or via a Platform announcement before the new terms take effect. You are never bound by a change without prior notice.
Deposit limits, self-exclusion, session reminders, and reality checks are available to every Player at no cost, from within the Account dashboard. 388game actively promotes responsible gaming and will never discourage a Player from using these tools to manage their play.
You have read the rules. Now enjoy the platform — cricket betting, live casino tables, and hundreds of slot titles, all in PKR with JazzCash and EasyPaisa support. 388game is open to Pakistani players aged 21 and above.